Assistant Parts Manager (Br 6)

Position Summary

Oversee staff in the sale of Trailer parts to ensure efficient operations. Produce profitable sales for the company while building long-term customer relationships.

Responsibilities

·    Supervises staff following Maxim’s Leadership principles. This includes:

o   Hiring the right staff and retaining them

o   Moving those staff to high performance by ensuring they have the correct skills and knowledge, providing training, measuring performance, and providing feedback.

·    Monitors and ensures proper handling of expenses such as freight, parts supplies, and warranty write-offs etc.

·    Provides sales support for sales staff (e.g. on specialized trailer parts), orders parts from vendors, invoices, and ensures wrong parts returned. Oversees daily operation of Parts store and organizes payroll for staff.

·    Reads and analyzes daily parts reports (e.g. financials, daily repair shop). Charge out parts.

·    Answers internal and external customer inquiries. Sells parts to customers from Parts Counter as relief for parts staff as required. Oversees annual inventory for branch including preparation and clean-up work.

Qualifications

·        3+ years’ experience with heavy-duty truck and trailer Parts Counter or Parts Sales.

·        Supervisory experience preferred; Experience managing 5+ employees is an asset

·        Demonstrated customer service skills

·        Ability to communicate effectively

·        Leadership skills – motivating, coaching, training

·        Proficient in MS Word/Excel, email, internet, keyboarding

·        Ability to work with interruptions in a fast-paced work environment

·        Numbers-orientation and attention to detail

·        Mechanical aptitude to understand parts

·        Ability to lift/carry 50 pounds without assistance