Service Manager

SERVICE MANAGER

6707 84^thst SE

Calgary, AB

We are looking for a Service Manager to join our Team!

Our service managers provide leadership to the service department to meet financial goals through productive staffing, customer retention, technician training, and quality workmanship while improving productivity, reducing costs, and maintaining a high level of customer satisfaction.

Responsibilities?

• Overseeing the daily operations of the service department
• Providing expert advice for technical repairs, customer service and policies/procedures
• Supervision of staff while creating and maintaining a productive work environment
• Hire, retain, and ensure proper training of staff
• Provide effective feedback on staff performance
• Maintain relationships and communicate with other Maxim divisions
• Assemble annual budgets and productivity measures and review progress periodically
• Make phone calls and in-person sales calls to increase business with target customers

Qualifications?

• 5 years in the medium/heavy duty truck (or related) industry in a Service Manager role
• Experience in running a profitable service shop
• Knowledge of fleet and/or dealer maintenance procedures and systems
• Previously supervised at least 10-15 employees
• Proficiency with Microsoft Word/Excel, email, Internet and keyboarding
• Exposure to a centralized billing system
• Business education or training an asset
• Mechanical aptitude an asset
• Strong business acumen with a focus on results
• Exceptional leadership skills with ability to motivate and coach
• Organized, with a strong ability to set/meet priorities and solve problems

Why choose Maxim?

• A competitive hourly wage
• Group benefits including health (drug card), dental & vision
• RRSP plan with company match
• Educational assistance plan
• Employee referral $$ bonuses
• Opportunities for advancement
• Strong team environment
• Support of a national company

More about us:

We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full-service truck and trailer equipment dealer with 17 locations from Vancouver to Montreal. We are proud to be a Canadian company with 500 employees.

Why not be a part of the Maxim team? Apply today!