Service Writer - Brandon, MB

Service Writer

Maxim Truck & Trailer

225 Middleton Ave
Brandon, MB R7C 1A8

Do you excel in customer service and problem solving? Do you have experience in the customer service industry or the heavy-duty industry? Are you numbers-oriented with experience in invoicing? If so, this could be the position for you!

Hours: Tuesday - Friday 9:00 to 6:00 and Saturday 8:00 to 5:00 AND part-time positions also available

Main Responsibilities:

• You will provide high quality customer service, vehicle/trailer intake, liaising between shop and the customer during the work process.
•  Ensure procedures are followed during vehicle returns
• Review and close repair orders accurately & efficiently

What you need to succeed in this role:

• Experience in the heavy-duty truck & trailer (or related) industry an asset but not required
• Invoicing experience with knowledge of debits/credits preferred
• Effective communication skills with varying levels of people
• Strong problem solving and decision-making skills
• Organized, with ability to set and manage priorities
• Numbers oriented and shows attention to detail
• Computer experience with MS Word and Outlook
• Willing to train candidates with experience in customer service roles.

Why choose Maxim?

• A competitive hourly wage
• Group benefits including health (drug card), dental & vision
• RRSP plan with company match
•  Educational assistance plan
• Employee referral $$ bonuses
• Opportunities for advancement

More about us:

 We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full-service truck and trailer equipment dealer with 17 locations from Vancouver to Montreal. We are proud to be a Canadian company with almost 500 employees in business for over 40 years.

Why not join the Maxim team?